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About nextstep South West

nextstep is a free careers advice service for everyone aged 20 and over. We offer face-to-face help and support for training, learning and the world of work.

nextstep is a national service, delivered regionally, and this website is for the South West. If you live outside the South West you can find details of your local nextstep office from the Directgov nextstep website.

The service is managed and led by Connexions Cornwall and Devon Ltd in partnership with Connexions West of England and many other quality assured organisations, to provide the widest range possible of specialist advice and knowledge on local and wider labour market. Connexions Cornwall and Devon Ltd is registered in England No. 3029947. Registered Office: Tamar Business Park, Pennygillam Industrial Estate, Launceston PL15 7ED.

nextstep Management Team

Lou Mason

Regional Adult Services Manager

Lou.mason@nextstep-sw.org.uk

Debbie Fuge

Regional Adult Subcontract and Support Manager

Debbie.fuge@nextstep-sw.org.uk

Antje Cooley

Regional Direct Services Delivery Manager

Antje.cooley@nextstep-sw.org.uk

Bridget Newbery

Partnership Manager

bnewbery@connexionswest.org.uk

Kieron Mullens

Partnership Support Manager

kmullens@connexionswest.org.uk

Adrian Stone

Partnership Support Manager

astone@connexionswest.org.uk

nextstep at a glance for contractors and stakeholders

The nextstep stakeholder website contains information and guidance about nextstep including how the service fits into the wider picture of offering advice about learning, skills and work.

Our aim

Your local nextstep service will give you access to information and advice on learning and work. Wherever you are in the South West, you will receive the same high quality service.

We aim to:

· Be easy for you to find and use

· Be friendly and welcoming

· Be professional and really know our business

· Give you information and advice that is independent and unbiased to help you make informed decisions

· Make sure that the service we offer are relevant to you and suitable for all your needs

· Make you aware of all local and national services that are useful to you

· Encourage and support you into learning or training, finding a job or making the most of the job you do now.

Your opinion is important to us

We hope that most of the time we get it right, but know there is always room for improvement!

We want to know what you think about our service, and would welcome your comments on how we can improve it. You can feedback your comments, suggestions or complaints by:

  • Writing to the nextstep manager at nextstep South West, Unit 2 Tamar Business Park, Pennygillam Industrial Estate, Launceston, PL15 7ED
  • Emailing nextstepquality@nextstep-sw.org.uk
  • Phoning 0845 8 50 50 70