About nextstep South West
nextstep is a free careers advice service for adults:
- aged 20 or more
- aged 18, who have been referred to
nextstep by Jobcentre Plus with
permission from their Connexions Advisor
- aged 19, who have been referred to
nextstep by Jobcentre Plus and
who are in receipt of benefits
We offer face-to-face help and support for training, learning and the world of work.
nextstep is a national service, delivered regionally, and this website is for the South West. If you live outside the South West you can find details of your local nextstep office from the Directgov nextstep website.
The service is managed and led by Careers South West Ltd in partnership with Connexions West of England and many other quality assured organisations, to provide the widest range possible of specialist advice and knowledge on local and wider labour market. Careers South West Ltd is registered in England No. 3029947. Registered Office: Tamar Business Park, Pennygillam Industrial Estate, Launceston PL15 7ED.
nextstep Management Team
John Reed
Head of Quality, Contracts, & Adult Services
john.reed@careerssw.org.uk
Lou Mason
Operations Manager
lou.mason@careerssw.org.uk
Debbie Fuge
Regional Adult Subcontract and Support Manager
debbie.fuge@careerssw.org
Nicky Summerhill
Communications & Planning Officer
nsummerhill@connexionswest.org.uk
nextstep at a glance for contractors and stakeholders The
nextstep stakeholder website contains information and guidance about
nextstep including how the service fits into the wider picture of offering advice about learning, skills and work.
Our aim
Your local nextstep service will give you access to information and advice on learning and work. Wherever you are in the South West, you will receive the same high quality service.
We aim to:
· Be easy for you to find and use
· Be friendly and welcoming
· Be professional and really know our business
· Give you information and advice that is independent and unbiased to help
you make informed decisions
· Make sure that the service we offer are relevant to you and suitable for
all your needs
· Make you aware of all local and national services that are useful to you
· Encourage and support you into learning or training, finding a job or
making the most of the job you do now.
Your opinion is important to us
We hope that most of the time we get it right, but know there is always room for improvement!
We want to know what you think about our service, and would welcome your comments on how we can improve it. You can feedback your comments, suggestions or complaints by:
- Writing to the nextstep Contract Support Co-ordinator at nextstep South West, Careers South West Ltd, Tamar Business Park, Pennygillam Industrial Estate, Launceston, PL15 7ED
- Email: sue.mason@careerssw.org
- Phone: 0845 8 50 50 70
- Text: 07799 860 366
